Feature

Text Message Order Confirmation

Instantly confirm orders with customers via SMS to reduce errors and improve customer satisfaction

How Our Order Confirmation Works

Keyra AI's text message order confirmation system provides an immediate verification step to ensure order accuracy and customer satisfaction. Once an order is placed by phone, our system automatically sends a text message to the customer with their order details.

Key Features of Our SMS Confirmation System

Instant Verification

Customers receive an immediate text message with their complete order details for verification.

Detailed Order Summaries

The SMS includes all order items, special requests, pricing, and estimated pickup or delivery time.

Correction Capability

Customers can reply to the text to make any necessary corrections before the order is finalized.

Order Status Updates

Additional text messages can notify customers when their order is being prepared and ready for pickup.

The Process

  1. Order is placed - Customer calls and places an order through our AI phone system
  2. Confirmation SMS sent - A detailed text message is immediately sent to the customer's phone
  3. Customer verification - Customer reviews the order details for accuracy
  4. Correction opportunity - Customer can reply to correct any issues if needed
  5. Order finalization - Once verified, the order is confirmed and sent to your restaurant

Benefits for Your Restaurant

  • Dramatically reduce order errors and misunderstandings
  • Enhance customer satisfaction through transparent communication
  • Decrease food waste from incorrect orders
  • Build a digital record of customer order confirmations
  • Provide customers with a convenient reference for their order details

Ready to Improve Your Order Accuracy?

Implement our text message confirmation system to reduce errors and increase customer satisfaction.

Get started today

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