Find answers to common questions about Keyra AI's restaurant phone ordering system
Basic information about Keyra AI and our services
Integration details and technical specifications
Questions about pricing plans and billing policies
Keyra AI is an AI-powered phone ordering system specifically designed for restaurants. Our technology answers phone calls, takes customer orders with high accuracy, and processes them directly to your point-of-sale system, all without requiring additional staff.
Keyra AI maintains a 99.7% accuracy rate for order taking. Our system is trained specifically on restaurant menu items and common ordering patterns, and it continuously improves through machine learning. For any orders that the AI isn't confident about, we have human receptionists who can step in to ensure accuracy.
No, you don't need any special equipment. Keyra AI works with your existing phone number and integrates with your current POS system. Implementation is cloud-based and requires no hardware installation.
Most restaurants can be fully set up with Keyra AI within 24-48 hours. The setup process includes menu integration, payment processing configuration, and phone number setup. Our team provides comprehensive support throughout the entire process.
Keyra AI integrates with all major restaurant POS systems including Toast, Square, Clover, TouchBistro, Revel, Lightspeed, and many others. If you use a custom or less common POS, our team can work with you to develop a custom integration.
You can update your menu through our restaurant dashboard, or if your POS is integrated, menu changes can sync automatically. We also offer bulk import options via CSV and direct API connections for automated updates.
Yes, Keyra AI is fully PCI-DSS compliant for payment processing. We use bank-level encryption for all transactions and never store credit card information directly. Our payment system integrates with major processors like Stripe and Square, ensuring the highest level of security.
Since Keyra AI is cloud-based, it continues to operate even during local power outages or internet disruptions at your restaurant. Calls are still answered and orders are stored in our system. Once your connection is restored, any pending orders are immediately transmitted to your POS.
Keyra AI offers flexible pricing plans based on your restaurant's call volume and specific needs. Our plans start with a base monthly subscription plus a per-minute rate for call handling. For detailed pricing information, please contact our sales team for a customized quote.
No, Keyra AI has no setup fees or annual contracts. Our service operates on a month-to-month basis, giving you the flexibility to adjust or cancel at any time. We're confident that once you see the value of our system, you'll want to continue using it.
No, you only pay for legitimate order-related calls. Our system is designed to detect and filter out spam calls, wrong numbers, and non-order inquiries without charging you for these interactions.
Yes, we offer qualified restaurants a 14-day free trial to experience the benefits of Keyra AI firsthand. During this trial period, you'll have full access to all features and dedicated support to ensure a smooth implementation.
Our support team is ready to help with any additional questions you might have about Keyra AI.
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